🚚 Shipping Policy
At Auréa Rings, we’re dedicated to getting your order to you as quickly and safely as possible. Below you'll find all the details regarding our shipping process.
📦 Order Processing
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Orders are processed within 1-3 business days after purchase.
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Once processed, you will receive a confirmation email with your tracking number.
Please note: Orders are not shipped on weekends or public holidays.
🌍 Shipping Times
Europe & US:
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Estimated delivery: 3-5 business days
Rest of the World:
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Estimated delivery: 7-14 business days
Please keep in mind that delivery times may vary based on your location and external factors (customs delays, local carriers, etc.).
💰 Shipping Costs
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Shipping costs are calculated at checkout based on your location and the shipping method selected.
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Free shipping may apply during promotions or for orders over a certain amount.
🚨 Lost or Delayed Packages
While we do our best to ensure timely delivery, once your package is handed over to the carrier, delays can occur which are outside of our control.
If you have not received your package within the estimated delivery time, please contact us at support@aurearings.com — we’ll be happy to help investigate.
📦 Customs and Duties
International orders may be subject to customs duties or taxes which are not included in your order total. Customers are responsible for these charges.
📩 Questions?
If you have any questions about shipping or your order status, please reach out to us at:
support@aurearings.com
We’re here to help you every step of the way!